1. Acceptance of Terms

By accessing Zieho’s website, submitting lead forms, engaging our property advisory services, or signing a channel partner agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree, please refrain from using our services.

2. Real Estate Services Provided

Zieho operates as a professional real estate consultancy offering:

• Channel partnership empanelment for builders & developers
• End-to-end buyer advisory for new launch & under-construction residential/commercial projects
• Lead generation, site visit facilitation, documentation support, and booking closure assistance
• Market intelligence & RERA-compliant inventory curation across Noida, Greater Noida West, Greater Noida, and YEIDA corridor

We act as an intermediary only. Zieho does not take title of properties nor provide legal title verification — we recommend independent due diligence.

3. Channel Partner Empanelment Terms

Builders, developers, and authorized sales partners who sign a formal empanelment agreement with Zieho agree to:

• Provide accurate, RERA-approved project collateral, pricing, and inventory updates in a timely manner.
• Dedicate a single point of contact (POC) for seamless coordination of site visits, buyer queries, and documentation.
• Honour agreed brokerage commission structures and payment timelines as per the executed Channel Partner Agreement.
• Maintain confidentiality of buyer data shared by Zieho. Any misuse will lead to immediate termination and legal action.

Zieho reserves the right to suspend or terminate any channel partnership if fraudulent activity, misrepresentation, or breach of RERA norms is detected.

4. Buyer & Investor Terms

Individuals engaging Zieho for property purchase consultations agree that:

• All project information (pricing, layouts, possession dates) is based on developer-provided data. Zieho recommends verifying directly with the builder before making financial commitments.
• Site visits scheduled through Zieho are subject to builder availability and safety protocols.
• Zieho does not charge any advisory fee from buyers — our compensation is paid by the developer partner upon successful booking.
• Buyers must ensure they have reviewed the RERA registration number, project approval, and title documents before signing any agreement to sell.

5. Brokerage & Payment Terms

For channel partners (builders/developers), the following applies:

• Brokerage commission is mutually agreed in the Channel Partner Agreement and is typically a percentage of the basic sale price (excluding taxes, stamp duty, registration).
• Payments are released within 15–30 working days from the date of booking confirmation and receipt of full payment from the buyer, unless otherwise stated in writing.
• Zieho provides real-time lead tracking reports, visit logs, and a statement of bookings for complete transparency.
• Disputes regarding commission must be raised within 21 days of the invoice date; otherwise, the commission statement is deemed accepted.

No cash payments are accepted. All brokerage settlements are made via bank transfer or NEFT/RTGS against a valid tax invoice.

6. Lead Verification & Non-Disclosure

Zieho employs a verified lead pipeline — all buyers are pre-qualified based on budget, location preference, and intent. Builders agree not to directly approach Zieho-generated leads without written consent. Any bypassing of the channel partner agreement (direct dealing) will result in forfeiture of the commission amount due and potential legal remedies. Both parties maintain strict confidentiality regarding buyer data, pricing strategies, and internal sales reports.

7. Intellectual Property Rights

All content on the Zieho website — including text, graphics, logos, brochures, and marketing materials — is owned by Zieho Realtech or licensed from third parties. You may not reproduce, distribute, modify, or create derivative works without explicit written permission. Builders are granted a limited, non-exclusive right to use Zieho’s brand assets only for co-marketing approved projects under active partnership.

8. Limitation of Liability

To the maximum extent permitted by law, Zieho Realtech, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from:

• Use or inability to use our services or website
• Delays or errors in site visits, documentation, or booking closures due to builder or third-party actions
• Market fluctuations, changes in government policies, or RERA-related delays

Zieho’s total aggregate liability for any claim under these Terms shall not exceed the total brokerage fee paid (if any) by the claimant in the preceding 6 months.

9. Indemnification

You agree to indemnify, defend, and hold harmless Zieho Realtech and its partners from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms, misuse of our services, or violation of any applicable laws or third-party rights. Builders specifically indemnify Zieho against any misrepresentation of project-related facts provided to buyers.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms, the Privacy Policy, or your engagement with Zieho shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar (Noida), Uttar Pradesh. Before resorting to litigation, the parties agree to attempt good-faith mediation for 30 days.

11. Modifications & Severability

Zieho reserves the right to revise these Terms & Conditions at any time. Changes become effective immediately upon posting on this page, with the “Effective date” updated. Your continued use of our services after changes constitutes acceptance. If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12. Contact & Legal Notices

For any questions, breach reports, or legal notices, please reach out to our designated compliance officer: